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Reflective Report No. 1

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In the second week, we explore fundamental concepts of digital innovation and the profound impact of modern technology on our daily lives. It's crucial for businesses to recognize that embracing technology is no longer a choice but a strategic necessity to gain a competitive edge and seize new business opportunities. This is primarily because technology has the potential to enhance operational efficiency, productivity, and customer engagement. The article titled "How Smart, Connected Products Are Transforming Companies" by Michael E. Porter and James E. Heppelmann from Harvard Business School (Week 2 reading) highlights the significant influences of digital technology in the contemporary era. It becomes evident that digital technology extends beyond technological advancements; it translates into increased customer value and improved customer services. As discussed in a lecture, the value of customer data, specifically behaviour data obtained from interconnected devices ...
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Reflective Report No. 5

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In week 8, we acquired insights that enhanced our preparedness for our group assignment. Among the most pivotal pieces of knowledge gleaned from our classes are the "Business Model Canvas" and "Minimum Viable Product (MVP)" concepts. These new insights will not only improve our group's ability to analyse our digital platform strategy yet will also significantly contribute to our critical thinking and skill development, thereby effectively positioning us for our future careers.  Reflecting on my past professional experience in the E-banking sector, where we extensively engaged with fintech products, I must admit that in the past, we occasionally launched products without the necessary planning. Despite the initial success of many of these platforms, it became evident that some faltered over time due to inadequate planning. A relevant example of such a failure is the introduction of "Check-in One" during the COVID-19 pandemic. This feature was intenti...
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